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At Stella McCartney Kids Shop (“we”, “us”, or “our”), operating through kidclothsdeals.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our premium children’s clothing collection.

1. Information We Collect

To provide our luxury shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses
  • Payment Information: Credit/debit card details (processed securely through our payment gateway, not stored by us)
  • Order Details: Products purchased, sizes, preferences, and transaction history
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Data: Correspondence with our customer service team

2. How We Use Your Information

We use your personal data exclusively to enhance your shopping experience:

  • Process and fulfill your orders for our premium children’s apparel
  • Provide customer support and respond to inquiries
  • Improve our website functionality and product offerings
  • Send order confirmations, shipping notifications, and service-related communications
  • Conduct security checks and prevent fraudulent transactions
  • Comply with legal obligations and enforce our terms of service

We will never use your information for purposes unrelated to your shopping experience without your explicit consent.

3. Data Sharing and Disclosure

Your privacy is paramount. We only share your information when absolutely necessary:

  • Service Providers: Trusted third parties who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations under strict confidentiality agreements
  • Legal Compliance: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger or sale of company assets

We never sell or rent your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We employ industry-standard security measures to protect your information:

  • 256-bit SSL encryption for all data transmissions
  • Secure payment processing with PCI-DSS compliant partners
  • Regular security audits and vulnerability testing
  • Limited access to personal data on a need-to-know basis

While we implement robust security measures, no online transmission can be guaranteed 100% secure. We encourage customers to use strong passwords and protect their login credentials.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Maintain business records as required by law
  • Handle any outstanding claims or disputes

Order information is typically retained for 7 years to comply with tax and accounting regulations.

7. Your Rights

Under applicable data protection laws (including GDPR for EU customers), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Receive your data in a portable format

To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing requests.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Remember your preferences and shopping cart
  • Analyze site traffic and improve performance
  • Provide relevant product recommendations

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Children’s Privacy

While we specialize in children’s apparel, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent. Parents or guardians may contact us to review or delete any information collected about their child.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.

11. Contact Us

For any questions about this Privacy Policy or our data practices, please contact:

Stella McCartney Kids Shop
Data Protection Officer
11 East St, Brighton & Hove, GB CH1P 2BF
Email: [email protected]